Using this model train is easy. First, make sure you've got an analog DC power source. Connect the train to the power source and switch it on. It'll start running smoothly and quietly. When you're done, switch off the power and store it in the original box and foam. As for maintenance, since it has minimal wheel wear and noise, you don't need to do much. But check the wheels regularly for any dirt or debris. If there's minimal tarnish on the unpainted parts, you can use a soft cloth to gently wipe it. And always handle it with care because it's a fragile and hard - to - find item. When shipping, we've got you covered with bullet - proof packing, but if you need to return it, let us know within 30 days. Just be aware that you'll be responsible for return shipping unless it arrives damaged.