Using this model train tender is simple. Just connect it to your compatible 2 - 8 - 2 or 2 - 6 - 6 - 0 locomotive. When handling, be gentle as it's a fragile brass model. To maintain it, keep it in a dry place away from direct sunlight to prevent further tarnish. If you need to clean it, use a soft, dry cloth. When shipping, it's already packed in a bullet - proof way, but still handle the package with care upon receipt. If you're not satisfied with your purchase, let us know within 30 days for a refund, though you'll be responsible for return shipping costs unless the item arrived damaged.