Using this 52' steel express refrigerator car is easy. Just place it on your model railway track and let it roll. When it comes to handling, be gentle as it's a delicate item, especially since it's a brass model. To keep it in great condition, store it in the original box and foam when not in use. Avoid exposing it to extreme temperatures or humidity. If you notice any loose parts, you can use the included spare parts to fix it. When shipping, we've packed it bullet - proof, but if it arrives damaged, let us know and we'll handle it. Payment is easy with major credit cards, PayPal, etc. And if you're not satisfied, we offer a 30 - day no - questions - asked money - back policy, though you'll be responsible for return shipping unless it arrives damaged.